Applied software
I build internal tools, simulators, and web experiences designed around real workflows, not just technical demos.
Miguel Alejandro Fernandez Arteaga 👋
Software, automation, and data for real operations
I build internal tools, automation flows, and analytics systems that reduce manual work, improve decision-making, and connect technology with operations. My background combines web development, BI, WFM, and ITSM exposure with a strong business-impact mindset.
- 6+ years building with programming and applied tech
- 60% faster analysis through automation initiatives
- Experience across global teams and real operations
Let's talk if you need someone who can turn complex processes into useful systems:
How I create value
My strongest contribution happens at the intersection of software, automation, and operational decision-making.
Automation with impact
I turn repetitive tasks into reliable flows using Power Automate, VBA, SQL, and clear business logic.
Data for decisions
I connect KPIs, reporting, and analysis so leaders and teams can act faster with better context.
Roadmap of what I've built
My trajectory has not been linear: I kept adding support, operations, automation, frontend, backend, architecture, and documented university work until I became a more complete software and product profile.
Technical base
Programming, networking, and database foundations
My technical and university background gave me a base in Java, C#, Python, databases, networking, data structures, operating systems, and software design. That mix explains why I can move comfortably between frontend, backend, and analysis today.
Real operations
Support, business context, and user-facing experience
Working in technical support forced me to understand users, operational pressure, fast diagnosis, and service continuity. That is where I started building practical product judgment, not only technical knowledge.
Automation
Processes, reporting, and operational improvement
I then brought that context into automation, reporting, data analysis, and KPIs in WFM environments. I reduced analysis time, built approval flows, and helped turn operations into actionable information.
Product
Internal tools, frontend, and full-stack systems
At the same time, I kept moving deeper into product and development: simulators, internal tools, dashboards, and then full-stack systems with authentication, databases, roles, reporting, and stronger UX.
Projects
Featured work
The projects that best represent my current mix of full-stack development, automation, data, and product judgment.
Private internal tool Hover to preview visual
WFM Helper
Ingestion, validation, and normalization pipeline for operational data prepared for Power BI.
I designed an analytics support application around workforce management source files. Its core orchestrates format-aware extraction, validation rules, normalization, and structured writing so reporting, audits, and dashboards start from cleaner and more reliable data.
Architecture
Flow 1
Inputs
Raw operational files and reports
2
Extraction
Format-aware loading and parsing
3
Validation
Rules and metric consistency
4
BI Output
Structured tables for dashboards
Impact
- Reduces manual cleanup before data reaches BI.
- Turns raw source files into more reliable tables for reporting.
- Brings day-to-day operations closer to faster decisions and less analytical friction.
- Python
- ETL
- Validation
- Normalization
- Power BI
- SQLite/Access
Private case study. The architecture shown here is my own abstraction and does not expose corporate code, data, or internal details.
Private ingestion system Hover to preview visual
Scrapping Pipelines
A focused set of pipelines for forecast, interval, staffing, hourly digest, and weekly summary reporting.
I built and organized WFM-oriented extraction and processing flows to consolidate scattered information, detect inconsistencies, and feed analytical views in Power BI. The value is not a single script, but an architecture of reusable modules shaped around file types and reporting needs.
Architecture
Flow 1
Forecast
Scheduled ingestion and reforecasting
2
Specialized flows
Interval, hourly, and staffing modules
3
Normalization
Comparable and auditable outputs
4
Executive views
Weekly summaries and BI consumption
Impact
- Standardizes multiple sources into a more usable analytical output.
- Reduces dependency on manual workbook-by-workbook review.
- Improves dataset readiness for forecast, staffing, and executive summaries.
- Python
- Pipelines
- Forecast
- Staffing
- KPI Reporting
- Power BI
Private case study. The visual is conceptual and summarizes the architecture without exposing corporate assets.
Full-stack product Hover to preview visual
RegistroDocente
Academic management system with roles, authentication, operational modules, and modern deployment.
This full-stack build focuses on academic administration with a real product backbone: authentication, role-based access, institutional entities, asset management, and a structure prepared to grow. It is one of the clearest examples of how I now move across frontend, backend, database, and user experience.
Architecture
Flow 1
UI
Academic workflows and role-based views
2
Auth
Controlled access and sessions
3
App layer
Business rules and modules
4
Data
Relational persistence and reporting
Impact
- Demonstrates product architecture and an end-to-end business flow.
- Connects interface, application logic, and data in a coherent experience.
- Reinforces my positioning as a full-stack profile, not only an analytics one.
- Next.js 15
- TypeScript
- Prisma
- SQL Server
- Auth.js
- Shadcn/ui
Modern web product Hover to preview visual
Presupuesto
Finance application with invoice automation, categorization, and reporting.
I developed a budgeting app that combines transaction capture, email-based invoice intake, categorization, and follow-up views in one product experience. It is a strong project to show useful automation, domain thinking, and maturity with a modern full-stack stack.
Architecture
Flow 1
Capture
Manual entries and invoice intake
2
Processing
Actions, validation, and classification
3
Data model
Clean persistence by domain
4
Insights
Budget and financial follow-up
Impact
- Connects automation and user experience inside one product.
- Shows domain understanding, not just technical implementation.
- Strengthens my profile as a builder of useful systems for real people.
- Next.js 16
- TypeScript
- Prisma
- PostgreSQL
- Auth.js
- Playwright
Private systems and academic work
A mix of private systems, internal tooling, and academic builds that strengthen my architectural story.
Architecture notes
Click tabs to inspectOpsLens started as a lightweight way for someone to upload a file and instantly get a quick read: preview, core metrics, and useful visual signals. It helps show frontend sensitivity, fast delivery, and product thinking around data experiences.
Architecture
Flow 1
Upload
CSV and Excel in the browser
2
Parsing
Client-side processing
3
Metrics
KPIs and basic typing
4
Visuals
Immediate exploration without backend
Impact
- Makes first-pass dataset exploration more accessible.
- Demonstrates frontend design focused on clarity and usefulness.
- Shows how I present data without overcomplicating the interface.
- Astro
- React
- TypeScript
- Tailwind
- Recharts
- XLSX
Work Experience
1
Node 01 Mouritech
WFM Analyst | Data & BI
Mouritech
Designed KPI prioritization models in Power BI to focus attention on the metrics that matter most and support executive decision-making. Built ETL pipelines with Python and data integration techniques to turn raw operational inputs into more reliable, actionable reporting. I also identified operational risks and proposed mitigation strategies with a perspective that connects analysis, operations, and business continuity.
Input -> analysis -> action -> business context
Designed KPI prioritization models in Power BI to focus attention on the metrics that matter most and support executive decision-making. Built ETL pipelines with Python and data integration techniques to turn raw operational inputs into more reliable, actionable reporting. I also identified operational risks and proposed mitigation strategies with a perspective that connects analysis, operations, and business continuity.
2
Node 02 Movate Inc.
Real Time Analyst / RTA Developer
Movate Inc.
Design and development of automation solutions for Workforce Management. Creation of dynamic Excel reports with VBA macros, optimizing data extraction and analysis. Implementation of Power Automate flows integrated with Office365 via GraphQL, connecting multiple sources (Outlook, SharePoint, and Teams) in data pipelines. Development of scripts in VBA and Power Automate Expressions that reduced analysis times by 60%. Experience integrating Microsoft APIs for real-time KPI management and visualization.
Input -> analysis -> action -> business context
Design and development of automation solutions for Workforce Management. Creation of dynamic Excel reports with VBA macros, optimizing data extraction and analysis. Implementation of Power Automate flows integrated with Office365 via GraphQL, connecting multiple sources (Outlook, SharePoint, and Teams) in data pipelines. Development of scripts in VBA and Power Automate Expressions that reduced analysis times by 60%. Experience integrating Microsoft APIs for real-time KPI management and visualization.
3
Node 03 Movate Inc.
Junior Software Developer (Side Project)
Movate Inc.
Refactoring of a legacy troubleshooting system based on a single flow to a modular architecture with multiple independent workflows (1LED, 3LED, 4LED, SBG8300, reboot). Implementation of dynamic JSON file loading via jQuery and pipelines with `Object.assign`, improving scalability and reducing code complexity. Creation of reusable components (LED chart templates) and state management with `sessionStorage` to optimize user experience. The change allowed moving from a single rigid flowchart to 5 specific flows per device, improving maintainability and development speed of new variants.
Input -> analysis -> action -> business context
Refactoring of a legacy troubleshooting system based on a single flow to a modular architecture with multiple independent workflows (1LED, 3LED, 4LED, SBG8300, reboot). Implementation of dynamic JSON file loading via jQuery and pipelines with `Object.assign`, improving scalability and reducing code complexity. Creation of reusable components (LED chart templates) and state management with `sessionStorage` to optimize user experience. The change allowed moving from a single rigid flowchart to 5 specific flows per device, improving maintainability and development speed of new variants.
4
Node 04 Movate Inc.
Bilingual Technical Support (Call Center Agent)
Movate Inc.
Support and diagnosis of modems and routers, as well as home network configuration for clients in English and Spanish. Recognized for maintaining high quality indicators in calls thanks to communication skills (empathy, active listening, and deductive reasoning). My technical background in systems allowed me to provide solutions beyond standard support, which facilitated my incorporation into an internal development side project. This step marked the beginning of my transition to programming and automation, demonstrating initiative, self-study capability, and proactivity in problem-solving.
Input -> analysis -> action -> business context
Support and diagnosis of modems and routers, as well as home network configuration for clients in English and Spanish. Recognized for maintaining high quality indicators in calls thanks to communication skills (empathy, active listening, and deductive reasoning). My technical background in systems allowed me to provide solutions beyond standard support, which facilitated my incorporation into an internal development side project. This step marked the beginning of my transition to programming and automation, demonstrating initiative, self-study capability, and proactivity in problem-solving.
Learning and education
My learning combines work experience, university coursework, and technical training. I did not grow in only one lane: I built judgment across software, analysis, architecture, UX, operations, cloud, and project thinking.
Software engineering and architecture
My UIA path covers analysis and specification, software design, software architecture, quality, verification and validation, engineering processes, and implementation and maintenance.
UIA: analysis, design, architecture, quality, processes, implementation
Programming, backend, and data
My academic and practical path covers programming 1-4, advanced programming topics, databases 1-2, data structures and algorithms, operating systems, networking, plus projects involving SQL, modeling, and business logic.
UIA: programming 1-4, advanced programming, databases, data structures, OS, networking
Product, UX, and management
I have also developed judgment in human-computer interaction, IT project management, probability and statistics, operations research, and English for professional environments.
UIA: UX, project management, statistics, operations research, English
Featured certification
Azure Fundamentals
Certification completed through Costa Rica's Instituto Nacional de Aprendizaje (INA) in November 2025. It reinforces my base in cloud services, infrastructure concepts, and modern platform thinking.
INA · 50 hours · November 2025
University path
Software Engineering at UIA
My university roadmap already documents completed coursework and visible projects across databases, data structures, programming, artificial intelligence, PowerShell, and advanced topics. That breadth is one reason I can now position myself more honestly as a full-stack profile with product and operations judgment.
About Me
I'm a Software Engineering student with hands-on experience building bridges between operations, automation, and software delivery. My path started in technical support, grew through global operations, and evolved into internal tools, reporting, BI, and process improvement.
I have worked with advanced Excel, Power Automate, SQL, Power BI, JavaScript, jQuery, HTML/CSS, Java, C#, and Python, always with the same goal: reduce friction, speed up analysis, and turn operational needs into scalable solutions.
Today, my strongest positioning is as a hybrid profile: someone who understands the operation, can speak with business stakeholders, and can also build the solution. You can explore more of my work on GitHub.